1. Acceptance of Terms

By using our website or contacting us via WhatsApp, you agree to these Terms & Conditions.

2. Scope of Services

• Commercial kitchen equipment sales and catalog browsing.
• Custom fabrication services.
• Quotation requests and customer support.

3. Use of Website and Catalog

• Provided for informational and quotation purposes.
• Product descriptions may vary slightly due to fabrication processes.
• Unauthorized access or misuse is prohibited.

4. Quotations and Orders

• Quotations are non-binding until confirmed in writing.
• Prices and availability may change without notice.
• Orders require written confirmation and may need deposits.

5. Intellectual Property

All content (text, images, logos, catalog materials) belongs to FHILCOM/Forhad LLC unless otherwise stated.

6. WhatsApp Communication

• By contacting us via WhatsApp, you consent to communication through this platform.
• Messages and shared files may be retained for service delivery.
• WhatsApp's own terms also apply.

7. Limitation of Liability

FHILCOM is not liable for indirect or consequential damages. Liability for confirmed orders is limited to the value of goods/services provided.

8. Confidentiality of Fabrication Data

Technical drawings and specifications are treated as confidential and used only for service delivery.

9. Governing Law

These Terms are governed by the laws of the Sultanate of Oman. Disputes fall under Muscat courts.

10. Changes to Terms

We may update these Terms & Conditions. The latest version will be posted with the effective date.